Điều khoản dịch vụ

1. Definitions

1.1. “WŬMÙ AI Office” (the “Platform”) — a software-as-a-service application accessible at wumu.ru (and its subdomains), providing AI-powered tools for text generation, analysis and processing.

1.2. User Account — a secured area of the Platform created upon registration, through which the User manages access, balance and subscription plans.

1.3. Plans — the schedule appended to this Agreement (Pricing and Service Description), setting out the scope of rights, limits (Tokens, Requests) and fees.

2. Subject Matter

2.1. Under this Agreement the Licensor grants the User a non-exclusive, worldwide licence to use the Platform within the scope of the chosen Plan, together with ancillary services providing technical access to AI computing resources.

2.2. The licence is granted for the territory of the world (unless technically restricted) for the duration of the paid Plan period.

2.3. The User shall pay the subscription fee in the amounts and manner set out in Section 4 and the Plans.

3. Registration and Access

3.1. To gain access the User completes a registration process, providing accurate information (email, password or SSO/social login).

3.2. Access to the Platform's functionality is granted automatically and immediately upon successful confirmation of payment by the payment processor (Robokassa).

3.3. The User bears sole responsibility for safeguarding their login credentials. All actions taken via the User Account shall be deemed to have been taken by the User personally.

4. Payment Terms and Recurring Payments

4.1. Prices, limits and billing rules are set out in Schedule 1 “Pricing and Service Description”.

4.2. Subscription. Access under PRO and BUSINESS plans is provided on a subscription basis. Fees are charged per billing period (30 days) regardless of actual usage. No refund is available for the current period upon early cancellation.

4.3. Add-on Packs. When purchasing additional token packs, a refund may be issued pro rata for unused tokens.

4.4. Recurring Payments. By linking a payment card and paying for a Subscription, the User authorises the Licensor to charge subsequent periods automatically. The User may cancel auto-renewal at any time via the User Account.

4.5. Payments are processed through the Robokassa payment aggregator. The Licensor does not store full payment card details.

4.6. All prices are exclusive of VAT due to the Licensor's simplified tax system (USN).

4.7. Services shall be deemed duly rendered if no reasoned written complaint is received from the User within 3 (three) days of the end of the paid period.

5. Rights and Obligations

5.1. The User is entitled to:

5.1.1. Use the Platform for its intended purpose within the limits of the chosen Plan.

5.1.2. Use AI-generated outputs (generated texts) for commercial and non-commercial purposes.

5.2. The User shall not:

5.2.1. Use the Platform to generate unlawful, extremist, pornographic content or spam.

5.2.2. Attempt to circumvent technical restrictions, billing limits, reverse-engineer the Platform or scrape data.

5.2.3. Share access to their User Account with third parties.

5.3. The Licensor reserves the right to:

5.3.1. Suspend or terminate the User's account for breach of clause 5.2 without refund.

5.3.2. Modify the Platform's functionality without prior notice.

5.3.3. Amend the Plans unilaterally. Changes to pricing shall not apply to already-paid periods.

5A. Publishing content in city sections

5A.1. The city sections of the Platform (classifieds, events, places, routes, stays, real estate, feed, jobs, reviews) let the User publish their own content: text, photos, links and contact details (a “Submission”).

5A.2. The User is responsible for the content of a Submission. By publishing, the User confirms that they hold the rights to that content, including the photographs, and that publication infringes no third-party rights or applicable law.

5A.3. The User grants the Licensor a non-exclusive, royalty-free right to use the content of a Submission solely to display it within the Platform: reproduction, resizing and format conversion of images, storage and making available to the public as part of the relevant city section. The right lasts while the Submission is published and ends when it is deleted.

5A.4. Photo processing. Uploaded images are re-encoded by the Platform: only derived files in webp and AVIF are stored, the original file is not. Metadata of the original file, including location data, is not preserved.

5A.5. Review of Submissions. A Submission may be reviewed before publication. A User’s first Submissions are reviewed by the city operator; later ones may be published without prior review. A complaint about a published Submission returns it to prior review.

5A.6. The Licensor and the city operator may reject a Submission or remove it from display. A rejection is communicated with its reason. Removal of a Submission is not a refusal to provide services under this Agreement.

5A.7. Photo retention. Photos of a rejected or removed Submission are kept for 30 calendar days from the decision; photos of a Submission closed by the User, or one whose display period has expired, for 6 months; photos of past events for 12 months. After those periods the files are deleted irreversibly. Reviews and the photos attached to them are not deleted on a schedule.

5A.8. The User may close their Submission at any time and may restore it from the archive in their account within the retention periods set out in 5A.7.

5A.9. Advertising content is subject to advertising law. Obligations to label advertising and to report it to the relevant register arise for the Parties as prescribed by law.

6. Limitation of Liability (AI-Specific)

6.1. Services provided “AS IS”. The Platform is provided on an “as is” basis. The Licensor makes no warranty that the Platform will meet the User's particular requirements or expectations.

6.2. The User acknowledges that content is generated by neural network algorithms. The Licensor does not guarantee the absolute accuracy, reliability, currency or legal/factual correctness of any Platform output.

6.3. The Platform does not provide legal, financial, medical or other professional advisory services. All generated texts are for informational purposes only.

6.4. The Licensor shall in no event be liable for loss of profit, penalties, or any direct or indirect losses of the User.

6.5. The Licensor's aggregate liability shall be limited to the amount paid by the User for the most recent billing period (one month).

7. Data Protection

7.1. By entering into this Agreement, the User consents to the processing of their personal data (email, IP address, authentication data) in accordance with Russian Federal Law No. 152-FZ.

7.2. The collection, storage and protection of data is governed by the Privacy Policy.

8. General Provisions

8.1. This Agreement takes effect upon acceptance and shall continue until terminated.

8.2. The Licensor may amend this Agreement at any time. The updated version shall be published on the Platform. Continued use of the Platform constitutes acceptance of the revised terms.

8.3. The parties shall endeavour to resolve any dispute by negotiation. A written complaint must be responded to within 30 calendar days.

8.4. This Agreement shall be governed by and construed in accordance with the laws of the Russian Federation. The courts of the Russian Federation (Moscow) shall have exclusive jurisdiction.